CricketCX takes your personal data seriously. This privacy policy clearly explains what information we collect, how we use it, and how we keep it protected. Written in plain language — no jargon, no confusion.
Security Measures in Place to Protect Your Data at CricketCX
Every transaction and login you make is handled through fully encrypted channels. No third party can access your information under any circumstances.
CricketCX never sells or rents your personal data to third parties. Your information is used solely for the purpose of providing our services.
Your data is stored on secure, internationally certified servers. Regular security audits are conducted and strict measures are in place to prevent unauthorized access.
We are clear about what data we collect and why. There are no hidden agendas — every piece of information we collect has a transparent purpose behind it.
You have the right to view, update, or delete your personal data at any time. Simply contact our support team to exercise any of these rights.
CricketCX uses only necessary cookies. This policy explains what cookies are and why we use them.
CricketCX (referred to as "we", "us", or "the platform") is an online betting platform serving users in Bangladesh. We believe that protecting your personal information is not just a legal obligation — it is a commitment we stand by.
This Privacy Policy This document explains what information CricketCX collects about you, why it's collected, how it's used, and how it's kept secure — so you always know where you stand.
📌 Important: By registering or continuing to use CricketCX, you are agreeing to the terms of this privacy policy.
This policy covers our Terms & Conditions Applicable in conjunction with. It is recommended that both documents be read together.
CricketCX collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.
Information you provide directly:
Automatically collected information:
| Data Type | What Is Collected | Purpose |
|---|---|---|
| Device Information | Device type, operating system | App optimization |
| IP Address | Approximate location | Security & fraud prevention |
| Browsing Data | Page Visits, Click Patterns | Service Improvement |
| Transaction History | Deposit & Withdrawal Records | Financial Records & Auditing |
| Betting history | Bet type and amount | Responsible gaming monitoring |
CricketCX uses your information only for specific, legitimate purposes. We never misuse your data.
💡 Good to Know: To stop receiving promotional emails or SMS, use the "Unsubscribe" link in any message or reach out to our support team.
CricketCX follows the highest industry standards to keep your data safe. Our security measures are multi-layered.
That said, keeping your account secure is a shared responsibility. Use a strong password, never share your login credentials with anyone, and always log out after using a shared or unfamiliar device.
CricketCX your information never sells. However, there are limited circumstances where data may be shared:
🤝 Our commitment: Any third parties with whom data is shared are held to the same privacy standards. We ensure this through contractual agreements with them.
International data protection standards are upheld even when transferring data outside of Bangladesh.
The CricketCX website and app use cookies and similar technologies. Cookies are small text files stored on your device.
You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may affect certain features on the site.
As a CricketCX user, you have a number of important rights over your personal data.
You can request to know what information we hold about you.
You can request corrections to any inaccurate or incomplete information.
Under certain conditions, you may request that your data be deleted.
You can request a copy of your data in a portable format.
You may object to the processing of certain data, including marketing communications.
You can request that processing of certain data be restricted while an investigation is ongoing.
To exercise these rights Help Center— or email us at support@cricketcx.pro to submit your request. We will respond within 30 days of receiving it.
CricketCX is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If we become aware that data has been collected from a minor, it will be promptly deleted and the account will be closed. If a parent or guardian believes their child is using CricketCX, please contact us immediately.
CricketCX retains your information only for as long as necessary.
Once the defined retention period ends, data is securely deleted or anonymized.
CricketCX may update this Privacy Policy when necessary. For significant changes, we will:
Continued use of CricketCX after any changes will be considered acceptance of the updated Privacy Policy.
For any privacy-related questions, concerns, or to exercise your rights, please contact us through the following:
⏱️ Response time: We aim to respond to privacy-related requests within 7 business days, and within 24 hours for urgent matters.